Privacy Policy
This Privacy Policy explains what information PYLI collects, how it’s used, and how it’s protected. It also describes how data may be managed by organizations using PYLI and the choices and rights you have regarding your personal information.
PYLI PRIVACY POLICY
Privacy Policy Agreement
Effective Date: January 15, 2026
Last Updated: January 15, 2026
PYLI GROUP LLC, doing business as PYLI (“PYLI,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information collected through our websites, applications, and services (collectively, the “Services”).
This Privacy Policy applies to PYLI’s websites and services, including www.pyli.app, pyligroup.com, and any related PYLI-operated subdomains.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you access or use the Services.
By using the Services, you consent to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Directly
We may collect personal information you voluntarily provide when creating an account or using the Services, including but not limited to:
- Full name
- Email address
- Phone number
- Mailing address
- Account credentials
- Communications sent to PYLI
- Information submitted through forms, surveys, or registrations
Your phone number may be required to help maintain account integrity, reduce duplicate accounts, support identity verification, and enhance platform security.
Payment information is processed directly by our payment processor and is not stored by PYLI except as necessary for transaction records and compliance purposes.
1.2 Information Collected Automatically
When you access the Services, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Usage data and logs
- Cookies and similar tracking technologies
This information is used to operate, secure, and improve the Services.
1.3 Organization-Controlled Information
PYLI provides tools that allow Organizations to collect, manage, and store information about their members, participants, or affiliates.
Such data may include:
- Membership records
- Event participation history
- Attendance records
- Payments and dues history
- Organization-specific metadata
Organizations control this data. PYLI processes Organization-controlled data solely on behalf of the Organization and in accordance with applicable agreements.
2. HOW WE USE INFORMATION
PYLI uses personal information to:
- Provide and operate the Services
- Create and manage user accounts
- Prevent duplicate accounts and misuse
- Process transactions and subscriptions
- Communicate with users regarding service updates or support
- Improve and secure the Services
- Conduct analytics and research
- Comply with legal obligations
We do not sell, rent, or lease personal information.
3. SHARING OF INFORMATION
3.1 Service Providers
We may share personal information with trusted service providers that perform services on our behalf, such as:
- Payment processing
- Infrastructure hosting
- Email and messaging delivery
- Customer support
These providers are contractually required to protect personal information and use it only for authorized purposes.
3.2 Payment Processing (Stripe)
PYLI uses Stripe to provide payment processing services.
When you make or receive payments through PYLI, Stripe collects and processes personal information in accordance with the Stripe Privacy Policy, available at:
Stripe’s legal terms are available at:
3.3 Legal and Safety Disclosures
We may disclose personal information if required to do so by law or in good-faith belief that such action is necessary to:
- Comply with legal obligations
- Enforce our Terms of Service
- Protect the rights, property, or safety of PYLI, users, Organizations, or the public
4. COOKIES AND TRACKING TECHNOLOGIES
PYLI uses cookies and similar technologies to:
- Maintain user sessions
- Improve performance and usability
- Analyze usage trends
You may control cookies through your browser settings. Disabling cookies may limit certain functionality.
5. DATA RETENTION
We retain personal information only for as long as necessary to:
- Provide the Services
- Maintain account integrity and prevent misuse
- Comply with legal, accounting, or regulatory obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of data and the role PYLI plays (controller vs. processor).
6. DATA DELETION AND USER RIGHTS
6.1 Account Deletion
You may request deletion of your PYLI user account by contacting support@pyli.app.
Upon deletion:
- Your PYLI account access will be removed
- Personal data under PYLI’s direct control will be deleted or anonymized, subject to legal and operational requirements
6.2 Organization-Controlled Data
PYLI may be unable to delete or modify data that is controlled by an Organization without authorization from that Organization.
Requests related to:
- Membership history
- Event records
- Organization-specific data
must be directed to the applicable Organization.
An Organization owner may request PYLI to remove the Organization and its associated data, subject to verification and applicable retention requirements.
6.3 Privacy Rights (GDPR / CCPA / CPRA)
Depending on your location, you may have rights to:
- Access personal information
- Request correction or deletion
- Object to or restrict processing
- Request data portability
Requests may be submitted to support@pyli.app. PYLI may need to verify your identity and coordinate with Organizations where applicable.
7. CHILDREN’S PRIVACY
PYLI does not knowingly collect personal information from children under the age of 13.
If we learn that personal information from a child under 13 has been collected, we will take appropriate steps to delete such information.
8. SECURITY
PYLI implements reasonable administrative, technical, and physical safeguards designed to protect personal information.
These measures include, but are not limited to:
- Secure hosting environments
- Encryption in transit (SSL/TLS)
- Access controls
No system is completely secure, and PYLI cannot guarantee absolute security.
9. LINKS TO THIRD-PARTY WEBSITES
The Services may contain links to third-party websites. PYLI is not responsible for the privacy practices of such websites.
We encourage you to review the privacy policies of any third-party sites you visit.
10. CHANGES TO THIS PRIVACY POLICY
PYLI may update this Privacy Policy from time to time.
Updates will be posted at https://www.pyli.app/privacy. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
11. CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy, please contact:
PYLI GROUP LLC
46398 Rilassare Ter
Sterling, VA 20164
📧 support@pyli.app
© 2026 PYLI GROUP LLC. All rights reserved.